Fulfillment Services

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Ordering System Setup and Interface

We will provide a standardized order data file for you to export or enter your orders. Our technical team will then create an interface into our ordering and fulfillment system to accept and process your orders on a real-time basis going forward. The interface will be tested and QA check by us and signed off by you prior to accepting live customer orders.


Inventory Prep and Control Services

We will ensure your products are ready to ship to your customers by providing the many inventory services.


Pick and Pack Services

We offer complete flexibility to customize your packaging to lower your shipping costs and increase customer satisfaction.


Boxing and Shipping Service

We are centrally located in Dallas, TX with shipments arriving at most customers locations in only 3 days depending on the service carrier. We will ship using any of the following delivery services: UPS, FedEx, or USPS.


Customer Service

Our professional customer service staff will courteously handle your customer order status and product return telephone calls and email requests.


Product Returns

We will process your product returns according to your requirements and provide your customers with an RMA and shipping instructions. Once the product is received we will notify you via email along with the customer order number and RMA and hold or destroy the product according to your instructions.


Product Warehousing

We will warehouse your excess product in a secure, environmentally controlled warehouse in preparation for moving into active inventory.

 
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